What is the Role of Leadership in Lean Transformation?

Faculty

Needs Statement

Lean management is increasingly popular in healthcare, but there is a shortage of information applying lean management to primary care clinics. Through this training, primary care providers can expect to improve patient flow and increase their capacity to see patients.

There is a general gap in Lean involving leadership in that they don't understand or perform their role - without leadership, Lean will not work.

Target Audience

Primary care providers

Objectives

Upon completion of the activity, you will be able to:

1. Discuss the customer first philosophy of Toyota and Lean Management;

2. Apply Lean techniques to reduce patient deaths, reduce patient wait time, reduce turnaround time for lab and x-rays, and increase revenue;

3. Define the critical steps necessary to employ Lean techniques in the primary care setting;

4. Change practice culture and develop servant leadership.

Accreditation

CME
The University of Kentucky College of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The University of Kentucky College of Medicine designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

The University of Kentucky College of Medicine presents this activity for educational purposes only. Participants are expected to utilize their own expertise and judgment while engaged in the practice of medicine. The content of the presentations is provided solely by presenters who have been selected for presentations because of recognized expertise in their field.

Faculty Disclosure

Mike Hoseus (speaker) has no relevant financial relationships with commercial interests and does not intend to discuss any off-label use of a product.

No staff members have any relevant financial relationships to disclose.

Disclosure of a relationship is not intended to suggest or condone commercial bias in any presentation, but it is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Activity Sponsorship

Funding for this training was made possible by the Kentucky Primary Care Association through Cooperative Agreement Number U58CS06811 from the Health Resources and Services Administration. The views expressed in written training materials or publications and by speakers and moderators do not necessarily reflect the official policies of the Department of Health and Human Services nor does mention of trade names, commercial practices, or organizations imply endorsement by the U.S. Government.